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Social Graces
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Social Graces

The following will be discussed:

  • General Manners
  • Introductions
  • Handshakes and Greetings
  • Telephone manners and techniques
  • Appropriate body language at work
  • Conversational dos and don'ts
  • Exchange of name cards
  • Receiving guests in the office
  • Ushering

As well, the following can be included:
  • Relationships with subordinates
  • Conversational tips for functions
  • How to receive overseas guests from airport to hotel.
  • How to entertain - pre bookings, likes and dislikes of guests, seating arrangements etc., including how to be a gracious guest
  • Western table etiquette with crockery and cutlery with option to dine out so as to put into practical use what you have learnt in theory
  • Wine etiquette

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